Purchase Order AI for a Steel Distributor

Maharashtra, India · Metals & Steel

Overview

StancorIQ reading purchase orders arriving in 40+ customer formats and posting them into ERP, replacing manual data entry across a 9-person order desk.

The challenge

Orders arrived as PDFs, scans, emails and spreadsheets in over 40 layouts. Nine people keyed them in, order acknowledgement took 6-8 hours, and roughly 4% carried a transcription error that was only discovered at dispatch.

What we did

Extraction was trained on the 12 formats covering 80% of volume first, with the long tail routed to a review queue rather than forced through. Fields are validated against the customer master and price list before posting, so an error is caught at entry rather than at dispatch. Acknowledgement time fell to 11 minutes and the order desk moved to exception handling.

Project data

Formats handled40+ (12 trained, rest via review queue)
Acknowledgement time6-8 hours → 11 minutes
Extraction accuracy98.4% on trained formats
Transcription errors4.0% → 0.3%
Team redeployed9 → 3 on exceptions
Payback7 months

Standards applied

Scope supplied

Related

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